New position is due to increased demand for StructuredWeb’s integrated communications platform.
Secaucus, NJ, July 12, 2007 – StructuredWeb, Inc., the leading provider of web-based customer relationship management services for small to mid-sized businesses, announced today that the company has appointed Shachar Melamed as director of client service operations, KM/CRM. Mr. Melamed will be based in the company’s Secaucus office.
Mr. Melamed brings more than 16 years of implementing enterprise-level software solutions to the position, including over seven years in the strategic development and application of knowledge management and CRM programs. Mr. Melamed will oversee management of the operations division to include implementation teams in Web Design, Catalog, eCommerce, CRM, Customer Care & Support, and Account Management.
“Mr. Melamed’s extensive experience heading operations and professional IT services gives us a unique set of skills that will be an asset as our company continues to grow,” said Robert Weiss, vice president of StructuredWeb’s office equipment division. “Our customers are competing in an extremely demanding marketplace, and Mr. Melamed will help ensure that StructuredWeb builds on our reputation for providing the highest quality deliverables.”
Prior to joining StructuredWeb, Mr. Melamed was director of operations for Sky Solutions, a software systems integrator in New Jersey, where he established the CRM and knowledge management business unit. Prior to that he was vice president of operations for Kamoon in Fort Lee, NJ and built the operations division for this start-up company in the knowledge management practice.
Mr. Melamed is IBM-certified as an eBusiness Solution Advisor and also has been awarded additional certifications in CRM business solutions, knowledge management, as well as web engineering, hosting, and testing.
StructuredWeb helps small to mid-sized businesses acquire new customers, grow existing accounts, and streamline sales and marketing operations by integrating web applications, marketing services, and best practice business processes into a single service offering. Focused on easy-to-implement, cost effective web-based solutions, smaller businesses can now leverage the power of the Internet to be more successful and productive, and to compete on par with larger businesses.
Unlike other companies that develop generic CRM solutions, StructuredWeb provides targeted, customized software and services that are developed for specific vertical markets where the company has considerable expertise. StructuredWeb, Inc., headquartered in Secaucus, NJ, was founded in November 1998 and incorporated in February 1999. The company is closely held by a small number of owners and investors.
StructuredWeb Contact: Robert Weiss + 201-325-3127 + email@example.com